We are excited to announce that our first complete demo was designed specifically for the restaurant industry! With feedback nudges in each checkbook and a structured database to receive and segment results, our solutions will engage customers and save staff hours of entering and interpreting paper survey results. They will also help identify pain points, training opportunities, and recognize your best employees!
Often, members provide their email during signup, so gyms almost exclusively email surveys. We feel this is problematic because the email then must compete for attention within the inbox, as well as compete for the time of the member outside the gym.
By placing feedback nudges on machines or near weight racks, you can ask for feedback in a situation where they will probably already have their smartphone out, will constantly see the feedback nudge, and will be either on the machine, or resting between sets, longer than it takes to fill out the survey.
By placing a feedback nudge at the register and pick-up counter, cafes will be able to measure the speed of service, knowledgeability, and overall customer service of staff while also building an email list and quantifying customer requests.
We can also create NFC enabled wi-fi connection points to place at each table in order to provide more convenience and novelty for customers
We believe that with feedback nudges placed at teller stations, on the desks of specialists, and even near the drive through speaker, response rates for transactional surveys in-particular will dramatically increase. This provides opportunity for prompt reporting and resolution of issues, greater statistical accuracy, and new customer insights.